Account & Subscription

10 questions

Free — $0, forever. A shopping list, the full recipe library with six saved favorites, inventory tracking, store prices, and recall alerts. Ad-supported. Ad-Free — $5.99 once, yours for good. Everything in Free with the ads gone, plus room for two lists, a household of two, list sharing, saved loyalty cards, your own recipes, smart restock suggestions, and 25 saved favorites. One payment, no subscription. Silver — $9.99/month or $113.99/year. Ad-free, three lists, a household of three, week-at-a-time meal planning, 50 saved recipes, prices refreshed every six hours, and one included delivery a month once delivery launches. Gold — $15.99/month or $172.99/year. Everything in Silver, with five lists, a household of five, two-week meal planning, 100 saved recipes, real-time prices, and two included deliveries a month. Gold comes with a 14-day free trial — the best way to see what the app does when it knows your household. Platinum — $26.99/month or $274.99/year. Ten lists, a household of ten, a full month of meal planning at a time, 200 saved recipes, real-time prices, priority support, and four included deliveries a month, plus the extras we're building for delivery as they arrive. Monthly or annual, cancel any time.

A one-time $5.99 removes ads permanently — no subscription, no renewal, nothing to cancel. And it's more than just quiet. Ad-Free also gets you a second list, a household of two so you can share with the person you actually shop with, saved loyalty cards, recipes you write yourself, restock suggestions, and room for 25 saved favorites. The meal planner stays with the subscription plans. If you later subscribe to Silver, Gold, or Platinum — all ad-free — and cancel down the road, your one-time purchase is still there waiting. You bought it; you keep it.

Silver includes one delivery a month, Gold two, and Platinum four — and they reset each month, so there's never any counting to do. Your included deliveries start with your first paid month. Delivery launches in fall 2026, and we'll spell out exactly how it works, including what an extra delivery costs, before it does.

No, and that's on purpose. Unlimited delivery sounds generous right up until it forces someone to pay for it — either your Runner, in lower pay, or you, in higher prices. Four included deliveries covers nearly any household, and anything beyond that is priced simply and honestly.

Yes, whenever you like — from your Account & Subscription page, in a couple of taps. No phone call, no retention maze. Your paid features stay on through the end of the period you've already paid for, then the account drops to Free. Your lists, recipes, and history stay exactly where they are.

All major credit and debit cards, Apple Pay, Google Pay, and direct bank payment by ACH — all handled by Stripe, the same processor behind a large share of the internet. Your card or account number never touches our servers; we never see it and never store it. Prefer to pay straight from your bank? ACH skips the card entirely.

We don't prorate refunds for a partial period — you keep the features you paid for until the period ends. But if you were charged in error, or something doesn't look right on your bill, email support@glplusinc.com and we'll sort it out. We'd rather fix it than argue about it.

Not from the app yet — email support@glplusinc.com from your current address and we'll move it for you. Changing it yourself is on the way.

On the sign-in screen, tap "Forgot password?" and we'll email you a reset link. If you signed up with Google or Apple, there's no password to reset — just sign in with that same button.

In Grocery List Plus, open My Profile and choose Delete Account. That closes the account straight away and removes your name, email, phone number, saved addresses and payment methods from your account record.

We email you a restore link when it closes, so you have 30 days to change your mind. After 30 days the account and its data are permanently deleted and your email address is freed up for re-use.

If you can't sign in, or you only want certain data removed rather than the whole account, use the form at Delete your account and support will verify your address before anything is deleted.