First, try a refresh — most slowness is one stuck request rather than anything deeper. If that doesn't do it, sign out and back in, which rebuilds your session from scratch. Still slow? Email support@glplusinc.com and tell us what you were doing and roughly when. We can look at what actually happened on our side, which beats guessing.

Check your spam folder first — that's where most of them turn up. If it's still missing, email support@glplusinc.com from the address you signed up with and we'll check whether it left our side and where it went. If it's a verification email you're waiting on, say so and we'll get you sorted the same day. You can also control which emails we send at all in Message Settings, where email, in-app, push and text each have their own switches.

Tell us — that's genuinely the fastest route. Settings, then Give Feedback, or email support@glplusinc.com. Say what you did, what you expected, and what happened instead. A screenshot is worth more than a long description. Half the time "it's not working" turns out to be something we labelled badly, and that's our problem to fix rather than yours to work around. It goes to people who can actually fix it, and it gets read.

Yes. We build to WCAG 2.1 Level AA on the web and follow the platform accessibility guidelines on iOS and Android, including contrast ratios, keyboard navigation and proper labelling. There's a full accessibility statement on the site. If you hit something that doesn't work with your screen reader or your keyboard, tell us and we'll fix it — that's a bug like any other, not a nice-to-have.