Customer Service
5 questions
Email support@glplusinc.com, or use the contact form at /contact — whichever you'd rather. Both reach the same people.
We aim to reply within one business day, and usually much faster.
Email is monitored seven days a week. Billing problems and anything blocking you from getting into your account get picked up first thing each business day.
We're a small team, not a call centre — which means you're writing to someone who can actually change the thing you're writing about.
Not today. We're email-first, and honestly it works better for both of us: there's a written record, we can look at your account properly before answering, and nobody sits on hold.
If enough people tell us a phone line would genuinely help, we'll look at it.
Partnerships: partnerships@grocerylistplus.com. Press: press@grocerylistplus.com. Vendors and brands: there's a For Business section in the footer with everything you need.
Settings, then Give Feedback, or email feedback@grocerylistplus.com. Every submission is read by someone who can do something about it, and the things people ask for repeatedly are how we decide what to build next.
Tell us what you're trying to do, not just what you want added — the problem is usually more useful to us than the solution.